Returns
As per the Distance Selling Regulations, customers have the right to cancel the contract at any time up to 7 working days starting the day after delivery. You will need to send the products back to us at your own cost, unused and undamaged with their original packaging.
Please contact us to receive instruction as to where to send goods for return.
The customer has a duty of care while the goods are in their possession, and they are the customer's responsibility until the goods have been received by us.
In the unlikely event that you should receive damaged or defective products, please contact our helpline 01509 226600 within 7 days and we shall rectify accordingly. |
